Category Archives: CPP

“That’s So Annoying” – A Book Review

Posted on February 24, 2010 by editor

Everyone should be armed with this book from political leaders, executives, medical professionals, entrepreneurs, moms and dads and teenagers. Each of us does something annoying at one time or another. Why not identify it and fix it before somebody has to tell you. Continue reading →

Posted in Book, business etiquette, certified etiquette professional, certified protocol professional, Children's Etiquette, conversation, Courtesy, CPP, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, Displaying the Flag, e-mail, etiquette, Expert, first impression, funerals, Interviewing, job search, leadership, manners, Office Attire, Pet Peeves, Proper Dress, quotes, recommendations, swearing, table manners, thank you notes, That's So Annoying, That's So Annoying Book, The Lett Group, Tipping, toasting, Toasting, Training, Travel Etiquette, western etiquette | Leave a comment

What does "Certified" mean in the etiquette business?

Posted on February 9, 2007 by editor

I am concerned about the “Certified” designation etiquette consultants have given themselves which demeans our field of training. It seems every day a new website goes up with the owner touting that they are a “Certified” Etiquette Consultant or Trainer. … Continue reading →

Posted in business etiquette, CEP, certification, certified etiquette professional, certified protocol professional, CPP, Cynthia Lett, etiquette, ISPEP, protocol | Leave a comment