Category Archives: e-mail

If they don’t like you, you will be on the pink list for sure.

the decision regarding who is asked to leave and who may be fought for to stay may depend upon your soft skills. Continue reading

Posted in business etiquette, Civility, conversation, Cynthia Lett, e-mail, etiquette, first impression, getting a job, job search, keeping your job, leadership, manners, networking, Proper Dress, protocol, recommendations, soft skills, The Lett Group, Training | Tagged , , , , , , , , , | Leave a comment

Boardroom Polish Seminar – April 15

On April 15, at the Doubletree Hotel & Meeting Center in Bethesda, Maryland, The Lett Group will offer our popular seminar, Boardroom Polish™ – Business Etiquette & Entertaining for Professionals. Professionals at all levels of the corporate ladder who wish … Continue reading

Posted in business etiquette, certified etiquette professional, conversation, Cynthia Lett, DC, Dining Etiquette, e-mail, etiquette, first impression, manners, networking, Office Attire, Pet Peeves, Proper Dress, recommendations, table manners, thank you notes, That's So Annoying Book, The Lett Group, Tipping, toasting, Toasting, Training, Travel Etiquette, Washington,D.C., western etiquette | Tagged , , , , , , , | 1 Comment

Proper Spelling is Good Business Etiquette

This article highlights some lamentable but funny spelling mistakes which undoubtedly cost the senders consideration for the job. Continue reading

Posted in business etiquette, Cynthia Lett, e-mail, etiquette, first impression, Interviewing, job search, media coverage of etiquette, quotes, recommendations, The Lett Group, university students | Tagged , , , , , , , | Leave a comment

The Etiquette Book for the REST OF US – October 7, 2009

Frankly, buying a copy for everyone on your team might be the cheapest and most painless way for you to make sure you never have to find yourself in a situation saying, “That’s So Annoying!!” Continue reading

Posted in Book, book review, business etiquette, conversation, Courtesy, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, e-mail, etiquette, Expert, first impression, gifts, Interviewing, job search, leadership, manners, networking, Office Attire, Proper Dress, quotes, recommendations, swearing, table manners, thank you notes, That's So Annoying, That's So Annoying Book, The Lett Group, Tipping, toasting, Toasting, Training, Travel Etiquette, western etiquette | Leave a comment

“That’s So Annoying” – Book Review in the Standard-Examiner, 9/13/2009

In “That’s So Annoying: An Etiquette Expert on the World’s Most Irritating Habits and What To Do About Them” (Skyhorse Publishing, 2009), Lett offered advice that ranged from laughing off the offense and moving on with your life to confronting the offender in a positive, nonthreatening way that would not cause embarrassment. Continue reading

Posted in Book, book review, business etiquette, conversation, Courtesy, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, e-mail, etiquette, Expert, first impression, gifts, Interviewing, job search, leadership, manners, media coverage of etiquette, networking, Office Attire, Pet Peeves, Proper Dress, quotes, recommendations, swearing, table manners, That's So Annoying, That's So Annoying Book, The Lett Group, toasting, Toasting, Training, Travel Etiquette | Leave a comment

“That’s So Annoying” – A Book Review

Everyone should be armed with this book from political leaders, executives, medical professionals, entrepreneurs, moms and dads and teenagers. Each of us does something annoying at one time or another. Why not identify it and fix it before somebody has to tell you. Continue reading

Posted in Book, business etiquette, certified etiquette professional, certified protocol professional, Children's Etiquette, conversation, Courtesy, CPP, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, Displaying the Flag, e-mail, etiquette, Expert, first impression, funerals, Interviewing, job search, leadership, manners, Office Attire, Pet Peeves, Proper Dress, quotes, recommendations, swearing, table manners, thank you notes, That's So Annoying, That's So Annoying Book, The Lett Group, Tipping, toasting, Toasting, Training, Travel Etiquette, western etiquette | Leave a comment

Breaking Up Electronically

You have the power to pick up the phone and call the person and have a conversation that doesn’t include a keyboard. If you accept electronic communication as the main means for interaction then you can have no complaint when you are told by Tweet that the relationship is over. Continue reading

Posted in business etiquette, conversation, Courtesy, Cynthia Lett, Diplomacy, e-mail, etiquette, first impression, leadership, manners, recommendations, The Lett Group, Training, western etiquette | Tagged , , , , , , | Leave a comment

Win Your Next Job With Three Essential Interview Skills

I found this article by Deborah Walker, CCMC which is a wonderful outline in very simple terms about how to ace your next job interview and get the job for which you are applying. Win Your Next Job With Three … Continue reading

Posted in conversation, Courtesy, e-mail, etiquette, first impression, Interviewing, job search, manners, media coverage of etiquette, networking, Office Attire, Proper Dress, recommendations, recruiters, thank you notes, university students, western etiquette | Tagged , , , , , , , | Leave a comment

Protocol Training Seminar Oct. 1&2

If you work in a protocol office or if you plan international meetings, you will benefit from Managing Protocol Issues, our 2-day seminar which will be offered in Bethesda, Maryland on October 1-2 at the Doubletree Hotel and Meeting Center. … Continue reading

Posted in Cynthia Lett, DC, Dining Etiquette, e-mail, etiquette, Event Planning, Expert, International Manners, international protocol, leadership, manners, protocol, recommendations, Sterling Silver, table manners, thank you notes, The Lett Group, Tipping, toasting, Toasting, Training, Travel Etiquette, Washington,D.C., western etiquette | Tagged , , , , , , , , , , , , | Leave a comment

Final Word focuses on “That’s So Annoying”s

Craig Wilson who writes the “Final Word” column in USAToday focused the August 26th column on what’s annoying and my book, That’s So Annoying. If you missed it, read it here.  Thank you Mr. Wilson for introducing my book to … Continue reading

Posted in business etiquette, certified etiquette professional, certified protocol professional, Children's Etiquette, conversation, Cynthia Lett, Diplomacy, disability etiquette, Displaying the Flag, e-mail, etiquette, funerals, gifts, Interviewing, job search, leadership, manners, media coverage of etiquette, networking, Office Attire, Proper Dress, recommendations, Sterling Silver, thank you notes, That's So Annoying Book, The Lett Group, Tipping, toasting, Toasting, Travel Etiquette | Tagged , , , , , , , , , , , , , , | Leave a comment