Category Archives: Training

Etiquette Lessons to Taxi and Rickshaw Drivers in Maharashtra, India

Training in basic etiquette will do us all good,” said Mahim-based taxi driver Mohammad Ziaulla (43). Continue reading

Posted in Civility, conversation, Courtesy, Cynthia Lett, etiquette, first impression, hospitality, India, International Greetings, International Manners, international protocol, manners, media coverage of etiquette, recommendations, soft skills, Taxi cab etiquette, Tipping, Training, Travel Etiquette | 1 Comment

If they don’t like you, you will be on the pink list for sure.

the decision regarding who is asked to leave and who may be fought for to stay may depend upon your soft skills. Continue reading

Posted in business etiquette, Civility, conversation, Cynthia Lett, e-mail, etiquette, first impression, getting a job, job search, keeping your job, leadership, manners, networking, Proper Dress, protocol, recommendations, soft skills, The Lett Group, Training | Tagged , , , , , , , , , | Leave a comment

25 Rules of Civility

When George Washington (the first President of the United States) was a teen, he learned to write and read by copying the 100 Rules of Civility which were written in France and sent to school masters in American colonies for … Continue reading

Posted in business etiquette, Children's Etiquette, Civility, conversation, Cynthia Lett, Dining Etiquette, Diplomacy, etiquette, Expert, first impression, getting a job, leadership, manners, protocol, thank you notes, The Lett Group, Training, western etiquette | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Boardroom Polish Seminar – April 15

On April 15, at the Doubletree Hotel & Meeting Center in Bethesda, Maryland, The Lett Group will offer our popular seminar, Boardroom Polish™ – Business Etiquette & Entertaining for Professionals. Professionals at all levels of the corporate ladder who wish … Continue reading

Posted in business etiquette, certified etiquette professional, conversation, Cynthia Lett, DC, Dining Etiquette, e-mail, etiquette, first impression, manners, networking, Office Attire, Pet Peeves, Proper Dress, recommendations, table manners, thank you notes, That's So Annoying Book, The Lett Group, Tipping, toasting, Toasting, Training, Travel Etiquette, Washington,D.C., western etiquette | Tagged , , , , , , , | 1 Comment

Global Etiquette For Business Travelers – Forbes

…a great tip sheet for professionals who are looking for ways to do business correctly overseas… Continue reading

Posted in Australian etiquette, business etiquette, chinese etiquette, conversation, Cynthia Lett, Dining Etiquette, Diplomacy, Dubai etiquette, Embassies, etiquette, Expert, first impression, gifts, International Greetings, International Manners, international protocol, Japan, Japanese Etiquette, leadership, manners, media coverage of etiquette, Proper Dress, recommendations, table manners, The Lett Group, Tipping, Toasting, Training, Travel Etiquette, western etiquette | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Dining Skills for the Savvy Professional – New date just added

NEVER lose another deal – blow another job interview – or miss out on another high-level opportunity – because of a totally preventable dining etiquette disaster! Etiquette in business is much more than knowing which fork to use when dining … Continue reading

Posted in business etiquette, conversation, Courtesy, Cynthia Lett, DC, Dining Etiquette, etiquette, Expert, first impression, International Manners, Interviewing, job search, leadership, manners, networking, Sterling Silver, table manners, The Lett Group, Tipping, toasting, Toasting, Training, Washington,D.C., western etiquette | Leave a comment

The Etiquette Book for the REST OF US – October 7, 2009

Frankly, buying a copy for everyone on your team might be the cheapest and most painless way for you to make sure you never have to find yourself in a situation saying, “That’s So Annoying!!” Continue reading

Posted in Book, book review, business etiquette, conversation, Courtesy, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, e-mail, etiquette, Expert, first impression, gifts, Interviewing, job search, leadership, manners, networking, Office Attire, Proper Dress, quotes, recommendations, swearing, table manners, thank you notes, That's So Annoying, That's So Annoying Book, The Lett Group, Tipping, toasting, Toasting, Training, Travel Etiquette, western etiquette | Leave a comment

“That’s So Annoying” – Book Review in the Standard-Examiner, 9/13/2009

In “That’s So Annoying: An Etiquette Expert on the World’s Most Irritating Habits and What To Do About Them” (Skyhorse Publishing, 2009), Lett offered advice that ranged from laughing off the offense and moving on with your life to confronting the offender in a positive, nonthreatening way that would not cause embarrassment. Continue reading

Posted in Book, book review, business etiquette, conversation, Courtesy, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, e-mail, etiquette, Expert, first impression, gifts, Interviewing, job search, leadership, manners, media coverage of etiquette, networking, Office Attire, Pet Peeves, Proper Dress, quotes, recommendations, swearing, table manners, That's So Annoying, That's So Annoying Book, The Lett Group, toasting, Toasting, Training, Travel Etiquette | Leave a comment

“That’s So Annoying” – A Book Review

Everyone should be armed with this book from political leaders, executives, medical professionals, entrepreneurs, moms and dads and teenagers. Each of us does something annoying at one time or another. Why not identify it and fix it before somebody has to tell you. Continue reading

Posted in Book, business etiquette, certified etiquette professional, certified protocol professional, Children's Etiquette, conversation, Courtesy, CPP, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, Displaying the Flag, e-mail, etiquette, Expert, first impression, funerals, Interviewing, job search, leadership, manners, Office Attire, Pet Peeves, Proper Dress, quotes, recommendations, swearing, table manners, thank you notes, That's So Annoying, That's So Annoying Book, The Lett Group, Tipping, toasting, Toasting, Training, Travel Etiquette, western etiquette | Leave a comment

Breaking Up Electronically

You have the power to pick up the phone and call the person and have a conversation that doesn’t include a keyboard. If you accept electronic communication as the main means for interaction then you can have no complaint when you are told by Tweet that the relationship is over. Continue reading

Posted in business etiquette, conversation, Courtesy, Cynthia Lett, Diplomacy, e-mail, etiquette, first impression, leadership, manners, recommendations, The Lett Group, Training, western etiquette | Tagged , , , , , , | Leave a comment