Category Archives: soft skills

Singapore Advertises Courtesy

This is a poster visible in the subway/metro system in Singapore to remind riders that common courtesy makes everyone’s day better. I wonder how that would work in other countries….

Posted in Civility, Courtesy, Cynthia Lett, Diplomacy, etiquette, first impression, International Greetings, International Manners, manners, Singapore, soft skills, That's So Annoying, That's So Annoying Book, The Lett Group, Travel Etiquette | Tagged , , , , , , | Leave a comment

That Annoying Kid in the Restaurant

Etiquette is the vehicle to living in a polite, gracious society.  There are many segments of that society – some we enjoy being around, some we abhor. With Autism growing to affect one out of 80 boys in the United … Continue reading

Posted in Children's Etiquette, Civility, conversation, Courtesy, disability etiquette, first impression, gifts, hospitality, leadership, manners, media coverage of etiquette, recommendations, soft skills, Uncategorized | Tagged , , , , , , , | 1 Comment

Etiquette Lessons to Taxi and Rickshaw Drivers in Maharashtra, India

Training in basic etiquette will do us all good,” said Mahim-based taxi driver Mohammad Ziaulla (43). Continue reading

Posted in Civility, conversation, Courtesy, Cynthia Lett, etiquette, first impression, hospitality, India, International Greetings, International Manners, international protocol, manners, media coverage of etiquette, recommendations, soft skills, Taxi cab etiquette, Tipping, Training, Travel Etiquette | 1 Comment

Desiderata – Still Current Advice

As an etiquette expert, I am often asked by my young adult students for advice about how to be proud of yourself and what you do.  I teach life skills and for some mastering these skills is a challenge.  I … Continue reading

Posted in business etiquette, Civility, conversation, Cynthia Lett, etiquette, first impression, leadership, manners, recommendations, soft skills | Tagged , , , , , , | Leave a comment

If they don’t like you, you will be on the pink list for sure.

the decision regarding who is asked to leave and who may be fought for to stay may depend upon your soft skills. Continue reading

Posted in business etiquette, Civility, conversation, Cynthia Lett, e-mail, etiquette, first impression, getting a job, job search, keeping your job, leadership, manners, networking, Proper Dress, protocol, recommendations, soft skills, The Lett Group, Training | Tagged , , , , , , , , , | Leave a comment